FAQ

The price is $25 per person for 90 minutes with a minimum of 3 paid admissions per booking.

Group sizes to play each room are 3-5. If your group is larger than 5, no problem. Book for as many people as you need, and once in the facility you can rearrange people as many times as you like into groups of 3-5.

Activate gameplay has been designed for adults and therefore could prove to be difficult for anybody under the age of 10. An adult must be in the room with children 12 years old and younger (This rule does not apply to school groups). Our games are both physically and mentally challenging, so please book based on your child’s ability. Please note that in most games, teams are required to complete the tasks all together and therefore if you have one member in the group that is unable to complete the task at hand, the entire group with fail. You are only as good as your weakest link.

You can find an availability calendar on our website and book online. To see a list of all available openings today, click here. A deposit of $5 per person is required.

The price includes 1 hour and 30 minutes of gameplay. Plan on being in the facility for at least 1 hour 45 minutes for payment, sign-in, etc.

No you do not need to book a specific room. Your admission gives you access to all of our game rooms. Feel free to spend your 90 minutes in as many or as few as you would like.

A credit card is required when reserving your group online: MasterCard, Visa, or American Express. You may pay with debit, credit card, or cash on the day of the event.

A deposit of $5 per person is required to book for your team. The remaining balance must be paid on the day of the event. This does not apply to private bookings.

Yes, the deposit is refundable if it is cancelled 48 hours or more prior to the start of your scheduled booking. This does not apply to private bookings. This applies to winter weather conditions. In the case of extreme weather, where Environment Canada has issued a WEATHER WARNING that recommends against travel, a booking can be cancelled and the deposit will be kept on file to be used on a later date.

We require a parent to go into the rooms with children 12 and under. If children are 13 years old or older and parents choose to allow them to be at the Activate facility without an adult present, all parents must understand that Activate and its employees are not legally responsible for the kids and will not be providing supervision.

As our name indicates, Activate is an active experience. We suggest wearing comfortable clothes that you can easily move in. Clean and dry flat-footed shoes are required (running shoes recommended). People wearing heels, open toed shoes or sandals will not be allowed to participate.

No, none of our games are intended to be scary!

There is plenty of FREE parking in our plaza!

You are welcome to drop by anytime, however, it is recommended that you book an appointment ahead of time as we cannot guarantee we will have an opening available if you just drop in.

Please arrive 10-15 minutes early for your appointment.

You can certainly bring more people, however, you must play our games in groups of 3-5 players. Once you are in the gaming area, you are welcome to rearrange your teams at any point!

Yes, you can play with two players, however, you are still required to pay for 3 admissions.

We love to be a destination of choice for birthday parties, however, we currently do not offer birthday party packages. When someone celebrates their birthday party with us, we just offer the active gaming experience. There are several restaurants nearby that may be appropriate for the rest of your party.